As we commit ourselves to prioritise safety in light of the COVID-19 situation, we seek your understanding of the following preventive measures effective immediately and until further notice:
- The Click and Collect service is temporarily unavailable as our stores are now closed.
- Standard local delivery is expected to take 7-10 working days upon confirmation of order. Our customer service team will contact you if a delay in delivery is expected. Due to the strict lockdown restrictions in Singapore, we seek your kind understanding that certain items can only be delivered after the Circuit Breaker period.
- Standard local shipping fee costs SGD 20, and international shipping fee is chargeable from SGD 50 (Actual shipping fee for international orders will be reflected upon checkout. Recipient of the package might be charged customs duties and tax upon the arrival of the package at its destination country).
- Express shipping is temporarily unavailable.
- All shipments must be made to a physical address. Orders to PO Boxes will not be accepted.
If you have any questions, please reach our customer care team at firstname.lastname@example.org.